bdtbit Privacy Policy

1 Information We Collect

bdtbit collects personal data from you in several ways: directly when you register an account or contact support, automatically when you use the platform, and from third-party sources such as payment providers and identity verification services. The categories of personal data we collect include the following:

We do not collect special categories of sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data beyond what is required for KYC, or health data — except where a user voluntarily discloses health-related information in the context of a responsible gaming self-exclusion request.

We do not knowingly collect personal data from individuals under 18 years of age. If we become aware that data has been collected from a minor, we will delete it immediately and close the associated account. If you believe a minor has registered on the platform, please notify us at [email protected] without delay.

2 How We Use Your Data

bdtbit processes your personal data only for specific, legitimate purposes. We rely on one or more of the following lawful bases for each processing activity: performance of a contract with you, compliance with a legal obligation, your consent, or our legitimate interests (where those interests are not overridden by your rights).

• Account creation and management: To register your account, verify your identity, maintain your profile, and provide access to the bdtbit platform and its full range of casino and cricket betting services.
• Payment processing: To facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and supported Bangladeshi bank channels. All payment data is handled in accordance with the security standards of the respective payment provider.
• Identity and age verification (KYC): To confirm that you are at least 18 years of age and that the identity you have provided matches your payment methods. KYC is a mandatory compliance measure.
• Fraud prevention and security: To detect and prevent fraudulent activity, money laundering, account takeover attempts, unauthorised access, and bonus abuse. This includes automated monitoring of account behaviour patterns.
• Customer support: To respond to your enquiries, resolve account issues, process complaints, and provide technical assistance through our English-language support team.
• Responsible gaming: To monitor play patterns that may indicate problem gambling, to apply self-exclusion restrictions at your request, and to enforce deposit limits and time-out periods you have set on your account.
• Platform improvement: To analyse aggregate usage patterns in order to improve the performance, design, and content of bdtbit.net, including game selection, page layout, and load times.
• Marketing communications: Where you have opted in to receive promotional emails or SMS messages, to send you information about bdtbit bonuses, seasonal offers (such as Eid or BPL promotions), and new game releases. You may opt out at any time by contacting [email protected].

bdtbit does not use your personal data to make fully automated decisions that produce legal or similarly significant effects on you without a human review step being available.

3 Cookies and Tracking

bdtbit.net uses cookies — small text files stored on your device — and similar technologies such as local storage and session tokens to operate the platform effectively. The following types of cookies are used:

• Strictly necessary cookies: These cookies are essential for you to navigate bdtbit.net and use its features. They include session authentication tokens, CSRF protection tokens, and load-balancing cookies. Without these, the platform cannot function. They cannot be disabled.
• Functional cookies: These remember your preferences such as language settings, display options, and whether you have acknowledged platform notices. They improve your experience but are not strictly required for core functionality.
• Analytics cookies: bdtbit uses privacy-respecting aggregate analytics to understand how users navigate the site — for example, which games are most visited or where users encounter errors. No individual user profiles are built for advertising purposes. IP addresses used in analytics are anonymised.
• Security cookies: Used to detect and prevent fraudulent login attempts, bot activity, and account takeover events. These cookies help protect the integrity of your bdtbit account.

bdtbit does not use third-party advertising networks, retargeting pixels, social media tracking cookies, or any cookie technology that would allow external companies to build a profile of your browsing behaviour across websites.

You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging in to your bdtbit account. For full details of the cookies in use on bdtbit.net, contact [email protected].

4 Data Sharing and Disclosure

bdtbit does not sell, rent, or trade your personal data to any third party for commercial purposes. We may share your data with the following categories of recipients, strictly as necessary to deliver our services:

• Payment service providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard receive the transaction data necessary to process your deposits and withdrawals. Each provider operates under its own privacy policy and security standards.
• Identity verification services: Third-party KYC providers may process your identity documents and biometric photograph to confirm your identity and age. These providers are contractually obligated to process your data only for verification purposes and to delete it once the process is complete.
• Game content providers: Providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive a session token and limited account data (such as a unique player identifier and balance) to deliver their game content within the bdtbit platform. These providers do not receive your full name, contact details, or payment information.
• Fraud prevention and security services: Specialist fraud detection providers may receive technical and behavioural data (such as IP address, device fingerprint, and transaction patterns) to assist in identifying fraudulent or suspicious activity.
• Legal and regulatory authorities: bdtbit may disclose personal data to law enforcement, courts, or regulatory bodies where required to do so by law, by a valid court order, or as necessary to protect the rights, property, or safety of bdtbit, its users, or the public.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of the bdtbit business, user data may be transferred to the relevant successor entity as part of that transaction, subject to equivalent privacy protections remaining in place.

All third parties with whom bdtbit shares personal data are required to handle that data securely and in accordance with applicable data protection standards. bdtbit does not permit its service providers to use your personal data for their own independent marketing or analytical purposes.

5 Data Security Measures

bdtbit implements a layered set of technical and organisational security measures designed to protect your personal data from unauthorised access, accidental loss, alteration, disclosure, or destruction. Key measures include:

• SSL/TLS encryption for all data transmitted between your browser or mobile app and bdtbit.net servers.
• Encrypted storage of passwords using industry-standard one-way hashing algorithms. bdtbit staff cannot view your password in plain text.
• Strict internal access controls ensuring that only authorised personnel can access personal data, and only to the extent required for their specific role.
• Regular security assessments and vulnerability testing of the platform infrastructure.
• Monitoring of server logs and account activity for signs of intrusion, data breach, or unusual access patterns.
• Secure data centre facilities with physical access controls, redundant systems, and regular backup procedures.

While bdtbit takes every reasonable precaution to protect your data, no internet-based platform can guarantee absolute security. You also play an important role in protecting your account: choose a strong, unique password, do not share your bdtbit login credentials with anyone, and log out of your account when using a shared device. If you suspect your account has been compromised, contact [email protected] immediately.

6 Your Privacy Rights

As a user of the bdtbit platform, you have the following rights in relation to your personal data. To exercise any of these rights, submit a written request to [email protected]. We will acknowledge your request within 5 business days and aim to fulfil it within 30 calendar days.

• Right to Access: You may request a copy of all personal data bdtbit holds about you, along with information about how it is processed and with whom it has been shared.
• Right to Rectification: You may request correction of any personal data that is inaccurate or incomplete. For minor corrections such as an email address or phone number, you can update this directly in your account settings.
• Right to Erasure: You may request deletion of your personal data in certain circumstances — for example, where it is no longer necessary for the purposes for which it was collected. Note that we may be required to retain some data for legal compliance purposes (such as anti-money-laundering record-keeping requirements) even after your account is closed.
• Right to Restriction of Processing: You may request that bdtbit temporarily restrict processing of your data while a dispute about its accuracy or lawfulness is being resolved.
• Right to Data Portability: You may request that we provide your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider.
• Right to Object: You may object to processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, though bdtbit may be entitled to continue processing where it can demonstrate compelling legitimate grounds.

Where bdtbit processes your data based on your consent (for example, for marketing communications), you may withdraw that consent at any time by contacting [email protected]. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

7 Data Retention

bdtbit retains your personal data for as long as your account remains open and for a defined period thereafter, as set out below:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following permanent account closure, in order to meet anti-money-laundering record-keeping obligations and to resolve any outstanding disputes or legal claims.
• Financial and transaction records: Retained for a minimum of five (5) years from the date of each transaction, in line with financial record-keeping requirements.
• KYC documents: Retained for a minimum of five (5) years following the completion of the verification process or account closure, whichever is later.
• Customer support communications: Retained for three (3) years from the date of the interaction, to enable resolution of future disputes and to improve service quality.
• Marketing consent records: Retained for as long as you have an active account, or until you withdraw your consent, plus a further period of one (1) year to document the history of your consent decisions.
• Technical and usage logs: Typically retained for 12 months on a rolling basis, after which they are anonymised or deleted.

When data reaches the end of its retention period, bdtbit will securely delete it or anonymise it so that it can no longer be associated with any individual. If you request deletion of your account before a mandatory retention period has expired, we will restrict all processing of your data to the minimum necessary to fulfil our legal obligations and will delete it as soon as that period ends.

8 Updates to This Policy

bdtbit may update this Privacy Policy from time to time to reflect changes in our data processing practices, changes in applicable law, or improvements to the way we describe our practices. When material changes are made, we will notify registered users by email to the address held on their account at least 14 days before the changes take effect.

The date at which this policy was last updated is displayed at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how bdtbit protects your personal data. Your continued use of the platform after the effective date of any revised policy constitutes your acceptance of the changes.

Prior versions of this Privacy Policy are available on request by contacting [email protected]. If you have any questions about the changes between versions, our support team will be happy to explain them in plain English.